Sharing on Facebook posts by iMore.com

[2BTs4Me]

I really don't know if this is the right place for this, but I haven't received any help on Facebook or Twitter on this... It could be because I have hard time explaining it, but nobody has even bothered to reply. :-( I even attached a screenshot! <g>

When I see a post from iMore, it says that iMore has shared a link, and then below that, it shows a passport graphic, link to the passport page and a description of passport. The only way to see the actual page that was shared is to click on the work link in the first sentence. I usually like to know what I'm clicking on before I do it...

Also, if I go to iMore.com and copy a link to a page and share it on facebook, I get the same thing. A sentence saying that I shared a link and the passport graphic, link to the passport page and a description of passport. That really isn't the way it should work, is it? Here's the screenshot I put on Facebook and Twitter. Maybe I'll have better luck here.



I would really like to be able to share your stuff again. Now, I have to go look for the same info elsewhere and share it from there...

 

[James Falconer]

Re: Sharing on Facebook

Interesting. I can't quite reproduce all of the errors you're experiencing.

I DO see the passport thumbnail image quite often on the FB page. FB has a habit of pulling the incorrect thumbnail for a story... depending on the method used to post to FB, this can be a common problem.

However, the entire story area is a link to the story on iMore for me... I've tested this both logged in and logged out of Passport.

Which device(s) are you using? We'll get to the bottom of it!

 

[John Yester]

Re: Sharing on Facebook

In Addition, sharing via iMore App, on twitter is does not shorten the URL, always goes over 140 char to send a tweet.

Just a FYI

 

[2BTs4Me]

Re: Sharing on Facebook

I'm using Chrome Version 28.0.1500.95 m on Windows 7. It's the same on IE tho... If I click on the word "link" it will open the article. Otherwise, I get sent to the passport page. If I copy a link from the iMore website and then paste it in the update window, it will do the same thing. It's really weird, and very annoying...

I just checked it with Chrome and Safari on the iPad and it is the same way as it is on Windows. This is what it looked like with the Facebook app on the iPad tho. At least it had the correct title and link.



This doesn't happen with all pages shared by iMore, just most of them. I'm at a loss here.

I should add that it looks fine on the iMore Facebook page, but is weird on the newsfeed.

 

[James Falconer]

Re: Sharing on Facebook

In Addition, sharing via iMore App, on twitter is does not shorten the URL, always goes over 140 char to send a tweet.

Just a FYI

​Thanks John, I'll make sure the app dev is aware.

 

[James Falconer]

Re: Sharing on Facebook

I'm using Chrome Version 28.0.1500.95 m on Windows 7. It's the same on IE tho... If I click on the word "link" it will open the article. Otherwise, I get sent to the passport page. If I copy a link from the iMore website and then paste it in the update window, it will do the same thing. It's really weird, and very annoying...

I just checked it with Chrome and Safari on the iPad and it is the same way as it is on Windows. This is what it looked like with the Facebook app on the iPad tho. At least it had the correct title and link.

View attachment 36465

This doesn't happen with all pages shared by iMore, just most of them. I'm at a loss here.

I should add that it looks fine on the iMore Facebook page, but is weird on the newsfeed.

Thanks for all the feedback. Believe me, we share your frustration!

Will escalate this to tech to take a closer look. Thanks for your patience!

 

[2BTs4Me]

Re: Sharing on Facebook

Thanks! Would it help if I commented on which ones look fine and which ones are wonky? <g> Let me know if there's any other way I can help, please.

 

[Just_Me_D]

Re: Sharing on Facebook

Thanks! Would it help if I commented on which ones look fine and which ones are wonky? <g> Let me know if there's any other way I can help, please.

Feel free to offer any suggestions or critiques that you may have.

 

[2BTs4Me]

Re: Sharing on Facebook

Everything from iMore came through just fine for the past 12 hours. The last one that was wonky was this one.

Finish 2.0 for iOS adds task notes, Klip rewards, new reminder options, and more | iMore

 

[James Falconer]

Re: Sharing on Facebook

Yep, we've implemented a fix... let me know if 'all good' on your end please!

 

[2BTs4Me]

Re: Sharing on Facebook

So far, so good! Thanks!!!!!!