02-28-2020 09:35 AM
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  1. Honey Beagle's Avatar
    Honey Beagle
    Purchased a new iPad Pro. I want to restore the iPad from another iPads backup using itunes. I know the password of the backup to restore from but, I keep getting a notice the iPad has disconnected.

    Makes no sense because I see the little icon of the device on the itunes screen.

    Anyone have any ideas on what is going in and how to fix this?
    10-13-2017 01:02 AM
  2. Mars20's Avatar
    Mars20
    Can you try another connecting cable. Also are you using the latest version of iTunes?
    02-28-2020 09:35 AM
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