Gmail Exchange contact label issue

[igorsky]

This is certainly not a big deal, but I just noticed this and was wondering if this is a bug or something.

Yesterday I set up Gmail as an Exchange account and everything seems to be working great. But when I elected to sync contacts, I noticed that I lost the ability to edit labels for email addresses (e.g. work, home, etc.). I can still do it for phone numbers, but not for emails. Does anyone know why that is?

Thanks in advance.

 

[jakej914]

Hm. Navigate to contact--> click edit-->click label next to email-->doesn't do anything?

 

[igorsky]

Hm. Navigate to contact--> click edit-->click label next to email-->doesn't do anything?

Nope. Since the switch to Exchange all the labels show "email" without me being able to change them. Funny enough when go to the Google Contacts page, all the email labels are correct...they just don't seem to translate to the contacts on my iPhone.

 

[jakej914]

I've always had issues with iPhone<-->cloud contact syncing...which is why I just don't. But, I do sync with my laptop often enough, that all my contacts get updated on the cloud (I have Address Book set up to do so). I'll set up to sync with Exchange on my phone so I can see if I can replicate it.

 

[igorsky]

I've always had issues with iPhone<-->cloud contact syncing...which is why I just don't. But, I do sync with my laptop often enough, that all my contacts get updated on the cloud (I have Address Book set up to do so). I'll set up to sync with Exchange on my phone so I can see if I can replicate it.

Thanks, dude, appreciate the effort.

 

[jakej914]

That's really weird. I wasn't able to replicate this issue. Maybe try cycling turning off and back on contact syncing. May be something with Gmail's Exchange server.

 

[jakej914]

Nah. It's just Gmail. I tested out my hypothesis, and I was able to replicate what you're seeing. Apparently they don't actually have any sort of Exchange server, rather they're just faking it, and that's how they're able to sync data. Which is probably also why contacts won't sync quite right.

 

[igorsky]

Well thanks for verifying this. Maybe they'll find a fix at some point. In the meantime, no email labels is a small price to pay for Gmail push

 

[winli]

Thanks, dude, appreciate the effort.


__________

 

[winli]

Victory was short-lived, friendship is long! We must learn to treasure!

 

[winli]

Where there is a will,there is a way! I believe!

 

[igorsky]

In a related question...

In iTunes I have the option enabled to sync the phone with Google Contacts (I believe that's under the "info" tab). Is that now redundant since I sync via Exchange?

 

[jakej914]

The main thing iTunes Google Contacts sync does is sync contacts from iPhone to Google. So, yes, redundant, IMO.