1. twigs64's Avatar
    I have a Mac Computer 2008. I have decided to sell it. Have followed instructions on how to wipe it clean. I’ve got to the command R , erase the hard drive on Disk utility . Got to reinstall OS X Mavericks. Two options, Macintosh HD or Recovery HD (option Greyed out) if you click on it , it says locked. So I’m guessing it’s Macintosh HD, click on to install , asks for Apple User ID and Password. When I type details in, it comes up This item is temporarily unavailable, please try later. Been trying for the las5 hour, so I am assuming something has gone wrong. Any ideas? Please bear in mind Im no techno expert. So basic instructions would be much appreciated 🤔
    01-23-2020 04:25 AM
  2. Lee_Bo's Avatar
    So I’m guessing it’s Macintosh HD, click on to install , asks for Apple User ID and Password. When I type details in, it comes up This item is temporarily unavailable, please try later.
    Hello, and welcome to iMore.

    At this point you may want to reach out to Apple support to make sure there isn't anything wrong with your account. Just be sure to have all your account details available as Apple will play a game of 20 questions with you to make sure you are the account owner.

    https://support.apple.com/en-us/HT201232

    When you get a moment, stroll on over to the new members section and introduce yourself to the community:
    https://forums.imore.com/new-forums-...yourself-here/
    Hope this helped.
    Annie_M likes this.
    01-23-2020 07:50 AM

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