1. renato07's Avatar
    I'm brand new on the forum (but not on Imac nor unix)
    On my Imac, with Sierra o.s., from a month, I've this particular prob:
    when I press the shutdown menu entry, The mac, start the process, but an alert comes up, telling that it cannot shutdown, due to anapp that not close itself.
    So I start the terminal and type the PS command.

    a lot of app appears and I don't know wich one has the problem.

    Finally, I push the hardware button (for more than 5 seconds)

    Can someone help me?


    03-28-2017 05:08 AM
  2. DarlaMack's Avatar
    Welcome to iMore Renato!!

    So the pop up doesn't state which app is not allowing the iMac to shut-down? Firstly, I wouldn't suggest messing with Terminal unless you thoroughly know what you're doing. Have you tried closing all running apps and then going into Activity Monitor to see what's still running?
    03-28-2017 09:46 AM
  3. doogald's Avatar
    You can also check the "Force quit..." menu in the Apple menu (or press Cmd-Option-Esc) to see if you have an app that is not responding after the attempted shutdown.

    It may be smart to go through all of your running apps (by pressing Cmd-Tab) to close any apps that are running (besides Finder) from the app's menu (or press Cmd-Q) before you do a restart.
    03-28-2017 10:23 AM
  4. anon(9602380)'s Avatar
    Welcome to iMore!

    Force Quit will be your best option for finding the culprit app causing the problem. Once you find the app I would suggest looking through the Preferences settings of that app to see what or if any of the settings is causing the issue. As @DarlaMack stated, I would stay out of Terminal unless you really know what your doing.
    03-28-2017 10:50 AM

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