1. Exxod's Avatar
    Just as the title says. I get "An incompatible browser has been detected" and it lists Safari 4.x and 5.x as the only acceptable versions. What the heck can I do to get around this? has anyone else had this problem, or one similar?
    08-23-2012 03:34 PM
  2. Just_Me_D's Avatar
    Are you sure about that?
    08-23-2012 03:39 PM
  3. Exxod's Avatar
    Are you sure about that?
    That's not the real site. Home - FAFSA on the Web-Federal Student Aid is the official one. When I go to the site and hit "Start Here", I get the error message. I don't know how to take a screen shot on my Mac, else I'd show you.
    Last edited by Exxod; 08-23-2012 at 04:20 PM.
    08-23-2012 04:15 PM
  4. Just_Me_D's Avatar
    That's not the real site. Home - FAFSA on the Web-Federal Student Aid is the official one. When I go to the site and hit "Start Here", I get the error message. I don't know how to take a screen shot on my Mac, else I'd show you.
    I visited the site you reference and you are right, I get the incompatible browser error. Anyway, to get around it, simply download and install the Google Chrome browser. It works with that site. You can download it here. By the way, to take a screenshot with your Mac, press command+shift+3.
    Exxod likes this.
    08-23-2012 04:37 PM
  5. Exxod's Avatar
    I'll go with Chrome, but I do hope that this issue is resolved.
    Thanks for that info!
    08-23-2012 06:45 PM
  6. Exxod's Avatar
    Okay, it won't take Chrome, either...
    08-23-2012 07:20 PM
  7. Just_Me_D's Avatar
    Okay, it won't take Chrome, either...
    I was able to access various parts of the website using Chrome with no problem. What specific part of the website are you trying to access?

    UPDATE: When clicking on the Start Here button, I get the error you referenced, but like Keith has pointed out, it works via the iPad and if it works via iPad that means it should work via the iPhone so I accessed the website via my iphone 4S and then clicked on Start Here and sure enough, I did not get a browser error.
    Last edited by JustMe'D; 08-23-2012 at 07:52 PM.
    08-23-2012 07:41 PM
  8. kch50428's Avatar
    I clicked the FAFSA site, and "start here" on iPad, and it went to the log-in screen for what that's worth...

    next try on the computer may be Firefox...
    Just_Me_D and Exxod like this.
    08-23-2012 07:42 PM
  9. Just_Me_D's Avatar
    I clicked the FAFSA site, and "start here" on iPad, and it went to the log-in screen for what that's worth...

    next try on the computer may be Firefox...
    Thanks, Keith. Like I mentioned above, if it works via the iPad it should work via the iPhone so I accessed the website via my iphone 4S and then clicked on "Start Here" and sure enough, I did not get a browser error.
    Last edited by JustMe'D; 08-23-2012 at 07:56 PM.
    08-23-2012 07:52 PM
  10. Fausty82's Avatar
    I visited the site you reference and you are right, I get the incompatible browser error. Anyway, to get around it, simply download and install the Google Chrome browser. It works with that site. You can download it here. By the way, to take a screenshot with your Mac, press command+shift+3.

    And Command + Shift + 4 gives you a cursor to capture just a part of the screen.
    Exxod likes this.
    08-23-2012 08:27 PM
  11. SeanHRCC's Avatar
    I just did my FAFSA a couple of weeks ago...i used Safari, and had no problems.

    This is relevant to your problem, and was found (when i encountered the same problem) with a 2 second google search...

    Accessing FAFSA on a Mac (Even if FAFSA.gov says “Incompatible Browser”) | Moodle @ CW
    Just_Me_D, Fausty82 and Exxod like this.
    08-23-2012 09:01 PM
  12. Exxod's Avatar
    I just did my FAFSA a couple of weeks ago...i used Safari, and had no problems.

    This is relevant to your problem, and was found (when i encountered the same problem) with a 2 second google search...

    Accessing FAFSA on a Mac (Even if FAFSA.gov says Incompatible Browser) | Moodle @ CW
    This worked! Thanks all for all the help, everyone!
    08-24-2012 08:52 AM
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