1. Debbie_PLS2006's Avatar
    I get a message stating that SyncServices Agent must be closed to update the software in OS X El Capitan. How do I do this?
    12-28-2015 04:50 PM
  2. firedept10's Avatar
    I get a message stating that SyncServices Agent must be closed to update the software in OS X El Capitan. How do I do this?
    Give this a try. Hopefully it will solve your problem.

    (1) Open Finder/Applications/Microsoft Office 2011/Office
    (2) Drag SyncServicesAgent.app to the desktop (this keeps it from restarting!)
    (3) THEN open Finder/Applications/Utilities/Activity Monitor.app
    (4) Find SyncServicesAgent in the list and quit it.
    (5) Click the Continue button on the installer pop-up.
    (6) When the application finishes installing, drag SyncServicesAgent.app back to Finder/Applications/Microsoft Office 2011/Office
    12-29-2015 01:52 AM

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