1. G Rankin's Avatar
    Hi i can see the picture very slightly but it's so dull I can't use it,it's not lighting up
    03-25-2019 04:58 PM
  2. Lee_Bo's Avatar
    Sounds like the backlight isn't working.

    And if it's truly an original iPad, then it's time for an upgrade.
    03-26-2019 08:03 AM
  3. Annie_8plus's Avatar
    I agree with @Lee_Bo that it's probably time for an upgrade. You could make an appointment at the Genius Bar, but you might want to be prepared that you may need to replace your iPad with a newer model. There are some good sales out there, which may be a small comfort to you.
    03-26-2019 08:16 AM
  4. Lee_Bo's Avatar
    I agree with @Lee_Bo that it's probably time for an upgrade. You could make an appointment at the Genius Bar, but you might want to be prepared that you may need to replace your iPad with a newer model. There are some good sales out there, which may be a small comfort to you.
    I don't even think you can get a "genius" bar appointment with that device.
    Annie_8plus likes this.
    03-26-2019 09:08 AM
  5. mogelijk's Avatar
    I'll agree with others, that your best move is likely to upgrade. It does sound like the backlight quit working, which will mean a screen replacement. For that price, it isn't much more to buy a new iPad -- and it will likely give you more storage and much better performance.
    03-26-2019 10:38 AM

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