Wrong deduction of money from the Indian App store..

[iCeborg]

Hey all.

I tried to buy an app today but I was charged ₹60 every time I clicked Buy ...I had three failed and one successful transaction and ended buy paying ₹240 additional...

Is this some kind of weird Apple policy!?? What's going on?

Can someone help?

Coded from iCeborg's iDevice.

 

[iCeborg]

Cool! Will try that and report back what happened next...

What do they usually do in such cases...?


Coded from iCeborg's iDevice.

 

[Fausty82]

Cool! Will try that and report back what happened next...

What do they usually do in such cases...?


Coded from iCeborg's iDevice.

Refund

... and a pony.

 

[iCeborg]

I spoke to Apple...they replied saying it's not a charge..it's just a way to verify you have enough money in your card..my question is..will this happen every time?


Coded from iCeborg's iDevice.

 

[sanc333]

Happens whenever you change your card info. They validate your card and refund that ₹60 within 10-12 working days.


Sent from my iPad using iMore Forums mobile app

 

[iCeborg]

Guess what people...

after exchanging 7-8 mails, today, out of nowhere, I get a mail saying:

"This is XX from iTunes Store Customer Support.

I'm sorry, but I won't be able to assist you further because your account is not in compliance with the iTunes Store Terms and Conditions. For information on Apple's requirements for using the iTunes Store, read:"

some link...

What the hell's going on. What's suddenly gone wrong...

 

[iCeborg]

Happens whenever you change your card info. They validate your card and refund that ₹60 within 10-12 working days.


Sent from my iPad using iMore Forums mobile app

This "changing" my card bit is slightly confusing. There WAS no card linked to my iTunes Store account before this. I just added it and this happened...

 

[sanc333]

They charge that amount to check whether the card is still active or not. They will refund you in a few days.


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