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  1. maverick78's Avatar
    Since upgrading to macOS Sierra my backup's haven't been working. It seems to be constantly 'Preparing Backup' for several hours. I have a late 2014 Macbook Pro 13". I've performed an SMC and PRAM (NVRAM) reset. I've also restarted my Time Capsule. Any suggestions or will I need to perform a clean install of macOS Sierra?
    Last edited by maverick78; 09-24-2016 at 03:21 AM.
    09-24-2016 02:11 AM
  2. maverick78's Avatar
    Update: I've now tried to back up in safe mode and have had success! Not ideal but hopefully Apple will fix this issue with the next update.
    09-24-2016 11:42 AM
  3. maverick78's Avatar
    Further update. It transpires that it was my Sophos Antivirus that was causing the issue. I have temporarily disabled the anti-virus and now Time Machine is working without issue. Hopefully Sophos will update Sophos Home. Hope this helps you out if you're experiencing the same issues.
    Last edited by maverick78; 09-25-2016 at 12:21 PM.
    09-25-2016 11:22 AM
  4. nonimcc's Avatar
    Further update. It transpires that it was my Sophos Antivirus that was causing the issue. I have temporarily disabled the anti-virus and now Time Machine is working without issue. Hopefully Sophos will update Sophos Home. Hope this helps you out if you're experiencing the same issues.
    I don't have Sophos, I've tried restarting in safe mode, PRAM and trashing the in progress file and it just seems to be getting slower and slower. Help?
    12-05-2016 07:34 AM
  5. LPariseau's Avatar
    I have the same issue. I don't have sophos. I do use Avast. I can't figure out how to turn it off without uninstalling it!!
    01-26-2017 01:54 PM

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