1. anon(5061193)'s Avatar
    I was giving my daughter my MacBook and was deleting my stuff from it and it appeared to be fine and closed it for awhile and when she reopened it. It asked for her password and when she hit the keys it was in a different language and didn't recognize the password.

    I can't get by that point... any ideas???
    10-25-2015 06:58 AM
  2. Rob Phillips's Avatar
    Hello! Unfortunately your only option may be to boot into recovery mode. I'm not sure if you'll be able to change the language back to English without restoring your MacBook.

    Maybe somebody else will have an idea.
    anon(5061193) likes this.
    10-25-2015 07:32 AM
  3. anon(5061193)'s Avatar
    I am looking into a recovery now... My daughter goes back to college this afternoon and I have to get this fixed.. I will be standing outside the Apple store this morning begging them to help me, if this doesn't work..

    Thanks for the feedback
    10-25-2015 07:50 AM
  4. Rob Phillips's Avatar
    I am looking into a recovery now... My daughter goes back to college this afternoon and I have to get this fixed.. I will be standing outside the Apple store this morning begging them to help me, if this doesn't work..

    Thanks for the feedback
    That's definitely an option too. Have you gone online and scheduled an appointment with a genius? You might want to do that just to be safe.
    10-25-2015 08:57 AM
  5. Rob Phillips's Avatar
    You can find your local store and schedule a reservation here.
    10-25-2015 08:59 AM
  6. anon(5061193)'s Avatar
    I have one at 430pm... She has to be at the airport at 3pm...
    10-25-2015 09:15 AM
  7. Rob Phillips's Avatar
    I have one at 430pm... She has to be at the airport at 3pm...
    Maybe show up at opening and see what they can do. Explain the situation. They're pretty reasonable.
    10-25-2015 09:45 AM
  8. anon(5061193)'s Avatar
    I love them there... but won't be needing them... Recovery worked great and the problem with the Keyboard was the Option button was stuck... I have a perfectly working MacBook now...... Thanks for your help!!!!!
    10-25-2015 10:18 AM
  9. Rob Phillips's Avatar
    I love them there... but won't be needing them... Recovery worked great and the problem with the Keyboard was the Option button was stuck... I have a perfectly working MacBook now...... Thanks for your help!!!!!
    Happy to hear! Anytime
    10-25-2015 10:40 AM

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