1. kcf0919's Avatar
    This all began when I started getting the flashing folder on my startup screen and heard a clicking from my computer. I determined it to be a hard drive failure so I replaced the hard drive and sata cable. I also upgraded the ram while I was at it. When I try to recover my computer from the external backup I have I get stuck on the loading screen and nothing happens. Hours will go by and I never get to the screen where I login as a user. I have tried a repair of the external disc and new internal in disc utility but continue to have the same problem. So, I recovered my computer just from recovery mode and was able to get it going under OS Lion. I went into time capsule and the earlier backups were colored purple and I can’t do a restore from there either. It also won’t let me login to the cloud when in os Lion but I think this is because I have two verification enabled and I guess this isn’t an option on OS Lion? I am getting a error message that there is a problem with my username and password but it works fine on all my other Apple devices. So, how do I get my computer back to way it was and recover my information? Do I need to boot from OS Lion and upgrade to OS Mojave for the restore to work and if so how do I do that?
    08-29-2019 06:38 PM
  2. Just_Me_D's Avatar
    Hopefully someone who can assist you will reply soon.
    08-30-2019 01:35 AM
  3. Lee_Bo's Avatar
    When you boot into recovery and get to this screen :



    Did you format the new hard drive using Disk Utility? If you didn't, you going to get the issues you are describing.

    If you did format the new drive, do it again and then let it install the factory OS, login and do all the OS updates but don't install any apps. Once all the updates are done you can then try a restore or just set it up as a new device.
    08-30-2019 05:15 AM

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