1. iJuan's Avatar
    I need help guys

    So I basically never shut off my MacBook once I’m done using it, I usually just close it and put it away

    Well yesterday it was working fine and this morning my trackpad doesn’t work at all

    At first the screen to enter my password was there but they keyboard wasn’t responding and neither was the trackpad

    So I shut it down and now when I turn it on I see an image of the Magic Trackpad and Magic Mouse it’s telling me to make sure they are on?

    Can anyone help shed some light and fix my computer?

    10-01-2018 02:23 PM
  2. Just_Me_D's Avatar
    Connect either a bluetooth or wired mouse to your MacBook, login to it and then go into the Settings and make sure everything is set up correctly. You can also try either restoring from a Time Machine backup or try reinstalling the macOS. If neither work then make a Genius Bar appointment with the nearest Apple Store to have them diagnose the problem for you.
    10-01-2018 08:16 PM

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