1. kilofoxtrot's Avatar
    Will Apple take care of this? AFAIK, this was not caused by abuse.
    08-09-2017 09:49 AM
  2. TripleOne's Avatar
    I'm not sure. You can try and bring it to the Apple store, hopefully they'll help you out.
    08-09-2017 09:51 AM
  3. Abu Khadija's Avatar
    How do you think this happened? I have the new 15" and now do I look for scratches?
    08-09-2017 10:42 AM
  4. kilofoxtrot's Avatar
    How do you think this happened? I have the new 15" and now do I look for scratches?
    From what I have read, after the fact, if you keep your MBP in a bag with other items, those items can press against the top or bottom of the exterior shell and force the keyboard to come in contact with the screen. This is probably due to the thinness of the MBP’s shell.

    Hoping Apple is able to do something. Either way, I will get a screen protector. I am not sure if the 15 has the same issue.
    08-09-2017 11:12 AM
  5. Abu Khadija's Avatar
    I keep my MacBook Pro in a padded sleeve that I've had for at least 3 years. The MacBook stays by itself. There is another part where I keep the charger and the cords and stuff. There's a thick padding between the two areas and each place has its own zipper compartments.
    08-09-2017 11:15 AM
  6. donnation's Avatar
    I always use one of these with my MacBooks. Never once have I gotten a scratch on the screen and its fantastic for cleaning the body and screen.

    https://www.radtech.com/products/scr...keyboard-cover
    08-16-2017 06:33 PM

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