1. anon(153966)'s Avatar
    I'm sure that this is something simple I'm missing.
    I've added my Office 365 account, as Exchange to my MacBook Pro (the latest OS). Contacts is selected in the account settings, albeit, when using iMessage, none of my Contacts names show up to thus send an iMessage to.

    Have I set it up wrong, or is there an issue with Office 365? Thanks in advance
    11-29-2014 09:06 PM
  2. anon(153966)'s Avatar
    For a first time MAC user, this isn't a good start. Albeit, nice to know I'm not the only one with this issue: https://discussions.apple.com/thread/6691918
    11-30-2014 06:36 AM
  3. zerog46's Avatar
    Are you using Outlook or the regular mail app on the Mac?


    Sent from my iPad using Tapatalk
    11-30-2014 08:49 AM
  4. anon(153966)'s Avatar
    The built in app. One has to pay for the Outlook app, no?
    I'll buy it once I've gotten used to this MAC, and confirmed I'm keeping it. To be honest, I have a beast of a Windows computer (Z600 WorkStation), I could simply add VM's to that. So far, this MAC has been a 24 hour roller coaster to get used...
    11-30-2014 09:15 AM
  5. zerog46's Avatar
    I have Office 365 and you get all the Office products to download on your phone, tablet and PC or Mac.
    11-30-2014 09:39 AM
  6. anon(153966)'s Avatar
    True, albeit, I think it is dependent on the type of Office 365 plan that one has. I have an Exchange Online Plan 1 account. From recollection, with that one you don't get 'office apps'.
    Albeit, this whole thing is frustrating to say the least. Microsoft have no idea, and Apple are as miffed. I do believe it is the MAC OS causing this issue...

    I have Office 365 and you get all the Office products to download on your phone, tablet and PC or Mac.
    11-30-2014 09:47 AM
  7. zerog46's Avatar
    Yeah that stinks. I use the webmail for everything anyway. I don't even use outlook except for work.


    Sent from my iPhone 6 Plus using Tapatalk
    11-30-2014 09:52 AM
  8. anon(153966)'s Avatar
    Update:
    I'm a first time MAC user as of 29th November. And the first issue I came across was my Office 365 (Enterprise Plan 1) Contacts not syncing with my MacBook.

    The Contacts works fine with an iPad Air and iPhone 6 Plus, just not a MacBook. And, to confirm, it doesn't work with Mavericks or Yosemite (10.10 or 10.10.1).
    I've spent countless hours on the phone with Apple and Microsoft. Both are saying the issue is with the other.
    Based on the test I've performed thus far, the issue seems to be with Microsoft.

    Why?

    I have an Outlook.com account, too. I can't even set that up as an Exchange on the MacBook. The one time I was lucky to do so, the same issue with Contacts, it wouldn't sync.

    Getting this resolved will be interesting...
    12-01-2014 08:04 AM
  9. sanibel's Avatar
    I use Outlook for Mac/iPhone and I experience none of the issues you are describing. Of course, I have Office 365 (monthly payments) which might be the reason?...
    12-01-2014 08:35 AM
  10. anon(153966)'s Avatar
    I appreciate the comment. I wonder if the issue is related to the TYPE of Office 365 account. Mine is a subscription, monthly, Enterprise Plan 1. With that, I don't get the use of Office applications. Albeit, now I wish I did...

    I use Outlook for Mac/iPhone and I experience none of the issues you are describing. Of course, I have Office 365 (monthly payments) which might be the reason?...
    12-01-2014 11:56 AM
  11. warcraftWidow's Avatar
    I appreciate the comment. I wonder if the issue is related to the TYPE of Office 365 account. Mine is a subscription, monthly, Enterprise Plan 1. With that, I don't get the use of Office applications. Albeit, now I wish I did...
    I have a personal outlook.com account and a work Office 365 account (not sure what type). I don't actually have either settings up on my MacBook at the moment. I'll try setting them up a when I get home and see what happens.
    anon(153966) likes this.
    12-01-2014 12:26 PM
  12. anon(153966)'s Avatar
    Also, being nosy. Do you simply not have them loaded just because, or?

    I have a personal outlook.com account and a work Office 365 account (not sure what type). I don't actually have either settings up on my MacBook at the moment. I'll try setting them up a when I get home and see what happens.
    12-01-2014 12:39 PM
  13. warcraftWidow's Avatar
    The rMBP is a personal machine so I don't have work account on it. The personal outlook.com isn't on there because I use gmail as my primary along with iCloud so I don't really use it. At one point I just went and reserved my preferred email address on a bunch of services. I also have a yahoo email that i don't use.
    anon(153966) likes this.
    12-01-2014 12:45 PM
  14. warcraftWidow's Avatar
    I figured out a few things.
    A free outlook.com account cannot be added via Exchange. Microsoft doesn't support it (although they do support Exchange Active Sync for mobile devices, it isn't supported for desktops). I did manage to add it via IMAP though. I also tried to get outlook.com contacts synced using CardDAV and that didn't work either. So I have no idea how you'd get outlook.com contacts into the Mac. A few spots seemed to indicate that the Exchange setup would work if you had an office 365 subscription. Of course if you actually have the Outlook application, it works to set it up via Exchange and therefore you get your contacts as well.
    I was able to successfully add my work office 365 account using the exchange setup in the built in Mail app. And then I could go to the Contacts app and see all of my work contacts and groups and search the work exchange directory. Although I don't know exactly which type of 365 account we have at work, we do have the office apps as part of the subscription. I do not have the office apps installed in my Mac at home though.
    sanibel and anon(153966) like this.
    12-01-2014 07:37 PM
  15. sanibel's Avatar
    I'm using Outlook Office on my Macbook Air. I have an Exchange account (via work), and Office 365 account at home (the only way to get Outlook Office for the Mac is by having an active Office 365 account). I get all my contacts at home on my Mac and my Calendar/emails sync flawlessly. I hope this makes things a bit clearer.
    anon(153966) likes this.
    12-01-2014 07:45 PM
  16. anon(153966)'s Avatar
    Thanks to you BOTH!. This really helps. The issues seems to be more and more related to having Office 365 Enterprise Plan 1, versus an Office 365 Business Premium, or similar account.

    I may upgrade my Office 365 Plan, and see what happens. Either that, or buy Office MAC
    12-01-2014 08:52 PM
  17. anon(153966)'s Avatar
    Thanks for everyone's help. Thus far I've experienced a few issues here and there. Time to return the Macbook. I'll stick with my current desktop and upgrade certain components...

    UPDATE:
    MacBook returned, back to Windows 8.1; for now...
    Last edited by naviwilliams; 12-09-2014 at 07:38 AM.
    12-02-2014 02:54 PM
  18. bmanz's Avatar
    The simple fix I have found is to go onto the Office365 web app and under People click "Add as a contact" on each person. This will allow your Mac to sync to an Exchange account and show in the Contacts app.

    It's ridiculous because all company contacts should be my contacts. Just another example of MS stupidity. They will annoy so many people at some point they will not have a business.

    Using Office365 commercial (business) edition. Not sure exactly what one.
    12-08-2014 07:18 PM

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