1. Emma winstanley's Avatar
    My finger print id was working fine until i updated my mac book to the new macOS Big Sur. I have tried deleting my finger print id to set up a new one but now it wont let me add a new one . When i click on the + button, i enter my password but then nothing happens. Any ideas please ?
    Thank you
    12-17-2020 03:52 PM
  2. Just_Me_D's Avatar
    Have you tried contacting Apple Support for assistance? That would be my recommendation.
  3. Just_Me_D's Avatar
    Have you tried contacting Apple Support for assistance? That would be my recommendation.
    12-18-2020 06:58 PM
  4. blue paisley's Avatar
    asbeer I am having the same problem as Emma. I have followed the instructions that you have included above, but I still can't register my fingerprint. Any other ideas?
    12-26-2020 09:20 AM
  5. Annie_M's Avatar
    Contacting Apple Support as @Just_Me_D suggested is probably the best way to get help.
    Just_Me_D and scruffypig like this.
    12-29-2020 08:34 AM

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