It is macbook air 2017. I was trying to reset my account password through apple id but it went to recovery mode and showing padlock for firmware password. I do not remember my formware password bit I have another admin account that I can use to reset my account password. But now it is not allowing me to come out of padlock screen whenever i switch it off and switch it on again it always shows padlock screen. I so not know what to do now. Kindly help.