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How can I reset my password on my new Macbook Air?

Asked: Oct 25 2015 | 7:29 pm EDT 1433 Views 2 Answers View Best Answer

Purchased a new 13" MacBook Air in July and haven't tried to use it till now. I am stuck on a. Screen saying "Reset Password" and can't go forward or back. What should I do?


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Oct 25 2015 | 8:30 pm EDT Rob Phillips

Welcome to iMore! Try forcing a restart by holding down the power button (key in the upper, right hand corner). If you're still experiencing issues you may want to bring your Air into an Apple Store. They are more than happy to help you set it up.

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