1. halta001's Avatar
    Hello,

    I have recently purchased a new iPhone 5s from a Company here in UAE ! and sent the iphone new as it's to as a gift outside the UAE ! when they tried to activate their iphone for the first time ! it gives them the error that SIM is not valid !

    I contacted the company they said they can't do anything about it ! and Honestly they hardly understood the problem !

    Is there anyway to activate the iphone without bringing it back to UAE ? and if I find an SIM card for the same carrier there will it help to activate the iphone ?

    or is there anyway that can bypass it without affecting the originality of the iphone ?



    Thanks
    Last edited by halta001; 06-26-2014 at 02:17 AM.
    Andi Shima likes this.
    06-26-2014 01:57 AM
  2. lui22's Avatar
    Hello,

    I have recently purchased a new iPhone 5s from a Company here in UAE ! and sent the iphone new as it's to as a gift outside the UAE ! when they tried to activate their iphone for the first time ! it gives them the error that SIM is not valid !

    I contacted the company they said they can't do anything about it ! and Honestly they hardly understood the problem !

    Is there anyway to activate the iphone without bringing it back to UAE ? and if I find an SIM card for the same carrier there will it help to activate the iphone ?

    or is there anyway that can bypass it without affecting the originality of the iphone ?

    Thanks
    First question. Is the phone even unlocked?
    06-26-2014 02:00 AM
  3. halta001's Avatar
    Yes it's
    06-26-2014 02:10 AM
  4. billyboydoy's Avatar
    try to tell to ur friend to try with diffrent simcard and let me know.


    Sent from my iPhone using iMore Forums
    06-26-2014 02:14 AM
  5. halta001's Avatar
    try to tell to ur friend to try with diffrent simcard and let me know.


    Sent from my iPhone using iMore Forums
    She did but the same thing !

    Picture attached in the first post ! (as you can see there is service)
    06-26-2014 02:17 AM
  6. billyboydoy's Avatar
    than i have to say that ur phone is not factory unlock.
    would u tell me the imei number so i can check it out for u ?


    Sent from my iPhone using iMore Forums
    06-26-2014 02:34 AM
  7. halta001's Avatar
    I checked it with IMEI it says it's SIM Locked ! How come ? i used simiar phone abroad and worked fine with different sim !
    06-26-2014 02:52 AM
  8. ritesh's Avatar
    I checked it with IMEI it says it's SIM Locked ! How come ? i used simiar phone abroad and worked fine with different sim !
    If you have paid full retail price ( something like USD 700), ask your carrier for an unlock code. That's the only way to use it on a different carrier.
    But as you mentioned UAE and purchased from a company ( which I assume is not a carrier like Du/Etisalat), they shouldn't be selling locked phones in the 1st place.
    06-26-2014 03:09 AM
  9. billyboydoy's Avatar
    so , as u said urself its simlock witch means ur friend have to pay some cash in his cuntry to sim unlock the phone.
    i guess problem is solved.


    Sent from my iPhone using iMore Forums
    06-26-2014 03:09 AM
  10. halta001's Avatar
    so , as u said urself its simlock witch means ur friend have to pay some cash in his cuntry to sim unlock the phone.
    i guess problem is solved.


    Sent from my iPhone using iMore Forums
    Will this affect the warranty ?
    06-26-2014 04:08 AM
  11. billyboydoy's Avatar
    yes


    Sent from my iPhone using iMore Forums
    06-26-2014 04:33 AM
  12. billyboydoy's Avatar
    if u pay the bond operator in ur cuntry to simunlock it than the warranty will be valid.


    Sent from my iPhone using iMore Forums
    06-26-2014 04:53 AM
  13. lui22's Avatar
    Will this affect the warranty ?
    It shouldn't but your warranty is not valid outside the country of sale.
    Unlock the phone and you will be good.
    06-26-2014 02:10 PM
  14. ritesh's Avatar
    It shouldn't but your warranty is not valid outside the country of sale.
    Unlock the phone and you will be good.
    + 1. The person using the phone won't be able to claim warranty in his country which is different from your country. Iphone warranty is country specific to selling country only.
    06-27-2014 02:34 AM
  15. Ernest Yan's Avatar
    hi bro i have the same problem how can i fix it iphone 5s 358807050849450 may be Sprint Locked
    10-28-2014 08:18 AM
  16. usama12's Avatar
    hey bro can you activated your iphone plzz tell me i have also this problem......plz...
    10-25-2015 03:14 AM
  17. akashsin's Avatar
    Hello can some one tell me whats the status of my iPhone whether its locked or unlocked ?
    01-09-2016 07:01 PM
  18. Rob Phillips's Avatar
    Hello can some one tell me whats the status of my iPhone whether its locked or unlocked ?
    Welcome to iMore! We are not affiliated with Apple so we can't check your activation lock status. However, you can check it yourself here: https://www.icloud.com/activationlock/
    01-09-2016 07:06 PM
  19. mhels's Avatar
    i cant activate my new iphone 5s which is a gift from uae...the emei is 352054063424577
    First question. Is the phone even unlocked?
    05-01-2016 01:23 AM

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