Danny Gregory
New member
I worked for Apple for 3.5 years. i have never seen heard anything of this sort. I am so sorry. What i would do is make sure that you are connected to Wi-Fi and then put your iPhone in recovery mode. Sometimes, what happens is an update gets started and then you lose the Wi-Fi connection and the phone gets confused. Try my suggestion. like i mentioned i have been a very literate person on iPhones for a long time, this is the last thing you can do. If this doesnt work, back your phone up to iTunes and then do a factory reset.