1. douglaswilson's Avatar
    My Touch ID is not working to purchase apps or music from Apple ever since I updated to iOS 11. Is this a known problem? Does anyone else have it? Thanks!
    09-21-2017 07:20 AM
  2. Tartarus's Avatar
    Go to Settings > TouchID & Passcode > and enable the toggle for iTunes and AppStore.
    09-21-2017 07:41 AM
  3. douglaswilson's Avatar
    I did. I turned it off and on again and it still doesn’t work.
    09-21-2017 08:21 AM
  4. Tartarus's Avatar
    I did. I turned it off and on again and it still doesn’t work.
    Hopefully it will get fixed for you soon. I haven’t encountered this yet.
    09-21-2017 08:23 AM
  5. douglaswilson's Avatar
    And rebooted the phone.
    09-21-2017 08:25 AM

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