1. iMore Question's Avatar
    So it says my Apple id is [redacted]and Apple says it doesn't exist. So I have the real one that is [redacted] but it won't use that one when I'm trying to download or update apps.
    Last edited by Just_Me_D; 01-18-2016 at 06:02 PM.
    01-18-2016 02:28 PM
  2. Just_Me_D's Avatar
    So it says my Apple id is [redacted]and Apple says it doesn't exist. So I have the real one that is [redacted] but it won't use that one when I'm trying to download or update apps.
    Logout of the iTunes & App Store, reboot the device, and then login with the correct Apple ID and passcode. If you're unable to do that, you're probably going to have to restore the device and then try logging in.
    01-18-2016 06:04 PM

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