1. mustangboy88's Avatar
    I purchased an iPhone 6s Plus on launch day. I have tried since to do a backup on my laptop via iTunes. I have never had this problem before, but it wants to setup my phone as new or restore from previous. I'm afraid to setup as new as I'm not sure if it's gonna wipe my phone and complete an initial setup. Any ideas? Thanks.
    01-13-2016 11:28 AM
  2. BB-JAM215's Avatar
    Are you connecting to the laptop with WiFi or USB?

    Do you have the latest version of iTunes installed?

    Mac or PC?
    01-13-2016 08:45 PM
  3. mustangboy88's Avatar
    USB, Yes, PC

    This isn't my first iPhone. Nor am I new to iTunes. I've used iTunes since the iPod Mini and the Motorola Rokr (if that doesn't show my age). But I want a hard back up and I'm away from a solid wifi for a few more months, so if this wipes my phone, then restoring via iCloud is going to be painful. But I can't remember this ever being an issue from my 4,4s, or 5s. I've always restored via iCloud out the box and backed up later via iTunes every once in a while.

    Btw... Thanks for the reply.
    01-14-2016 04:39 AM
  4. BB-JAM215's Avatar
    You're not the first to worry about this. The short answer is go ahead and choose "Setup phone as new". You will then be asked to name your phone. The rest should be familiar.

    See: https://discussions.apple.com/thread/4094634?tstart=0
    01-14-2016 11:22 PM
  5. Ledsteplin's Avatar
    I set my 6s Plus up as new 3 days after I got it. Glad I did!
    01-15-2016 03:19 PM

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