1. iMore Question's Avatar
    I've tried to solve the problem with several other suggested fixes. I've uninstalled iTunes and when I reinstall and try to sync it with my iPhone it says it can't authorize the phone. When I put in my Apple ID it says it still can't authorize the phone.
    01-09-2016 06:46 PM
  2. Just_Me_D's Avatar
    All I can do is recommend that you contact Apple and see if they can resolve the issue from their end. You're going to have to verify your identity first, by the way.
    01-09-2016 06:53 PM

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