1. iMore Question's Avatar
    I bought a movie on iTunes, let it download fully and when go to play the movie its just a black screen i have tried everything. help please.
    12-10-2015 12:25 AM
  2. firedept10's Avatar
    If you are running 10.10.5, then the security update that Apple pushed out the other day is what is causing the problem. I ended up with the same problem. All purchased movie content went black screen and no audio. All purchased music was fine. But I have found a temporary solution till Apple gets this fixed.

    Here was my solution to get it working again:


    Running the 10.10.5 Yosemite full OS X installer fixed iTunes 12.3.1.23 paid video content now plays without issue, this is the simplest way I have found to fix this issue.

    n.b. You will need to update Safari back to 9.0.2 after applying the Yosemite installer.
    12-11-2015 11:05 AM

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