1. 8bitbrent's Avatar
    On a Windows 10 PC in iTunes 12.3.1.23 I am trying to download purchased music albums.
    I initially sign in to iTunes with my Apple ID just fine. But when I click the download icon on any album the "Sign In to the iTunes Store" window keeps popping up. I carefully enter my password and it just pops right back up. Have tried multiple times with no luck.
    Any suggestions are appreciated. Thanks.
    --Brent
    10-31-2015 01:15 PM
  2. Just_Me_D's Avatar
    Reboot and try again or use the credentials that were in place when you initially purchased the album.
    10-31-2015 01:16 PM

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