1. Bea Kaycee's Avatar
    When I go to the iTunes app download page and hit download, nothing happens. The blue bar that runs across the bottom of the address bar as it responds to pressing a link does that, runs across the top. Nothing happens. The page stays the same and nothing downloads. Any ideas? I tried it many times. The page I am going to is below. I've never installed ITunes app before.

    iPhone 6 Plus, iOS 8.4.1
    09-18-2015 08:26 AM
  2. xoayr's Avatar
    Download the iTunes App from the APP Store.
    09-18-2015 08:30 AM
  3. Bea Kaycee's Avatar
    I had looked through the Apple Store before. I tried again, searching every link I could find and ended up at the same page that won't respond when I touch “Download”. I tried searching for more answers and read that the Apple Store was partly retired about a month ago and replaced with the iTunes Store. I went there and was directed to the same page that won't download.

    So I wonder if I have some setting that is defeating it. I followed advice on your forum and others for battery-saving settings in Settings. I gave permission, or instruction, for the phone to use cellular data for downloads. I haven't been on wifi. Normally, if you can't download something—especially an app—you get a message about why, or at least a message that it couldn't download the file.
    09-18-2015 09:10 PM
  4. Bea Kaycee's Avatar
    Still need some help. Any ideas?
    09-19-2015 11:25 AM

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