1. anon(9424572)'s Avatar
    WiFi sync is greyed out on both iPad mini 3 & iPhone 5s unless iTunes is running (and connected to charger & wifi), previously it would sync without iTunes running. I have repaired iTunes but no change. Both devices show when I open iTunes.
    iPad, iPhone & iTunes are all upto date. Computer running Win 8.1 & is also upto date.
    Is this an iTunes problem or device or computer. I have added both device's MAC addresses to my security software.
    06-17-2015 05:49 AM
  2. Bigeric23's Avatar
    I've always had to have iTunes running to do a Wi-Fi sync (on my Mac computers). Nevertheless, maybe this will help:

    06-17-2015 07:09 AM
  3. jlordjen's Avatar
    Try running your itunes as administrator.
    01-15-2016 10:18 AM

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