04-12-2015 10:09 AM
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  1. iMore Question's Avatar
    iMore Question
    My iphone 5s is opening in the photo app on windows 8 when i plug it into to itunes program to back it up. It makes the chime but the phone icon does not show up, and it just goes to the photo app.Has anyone got ideas as i need to back my phone up before I get the new 6plus
    04-12-2015 05:19 AM
  2. Bigeric23's Avatar
    Bigeric23
    First, make sure you have the latest version of iTunes installed and Windows updated. Then restart your computer.

    If that does not work, you could use iCloud to back up your device. . . . Allyson has a great article regarding this option:

    How to set up, sync, backup, and restore with iCloud: The ultimate guide | iMore
  3. Bigeric23's Avatar
    Bigeric23
    First, make sure you have the latest version of iTunes installed and Windows updated. Then restart your computer.

    If that does not work, you could use iCloud to back up your device. . . . Allyson has a great article regarding this option:

    How to set up, sync, backup, and restore with iCloud: The ultimate guide | iMore
    Last edited by Bigeric23; 04-12-2015 at 10:11 AM. Reason: Typo
    04-12-2015 10:09 AM
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