1. Rolandh's Avatar
    Since I updated my iPhone 4S to iOS 7.1.2 via iTunes I've lost the ability to use my iPhone with iTunes, as I keep getting the iPhone setup screen everytime I connect to iTunes, this means that I'm unable to sync across my own Ringtones.

    Also I've lost to purchased Ringtones after doing the update via iTunes.

    How do I fix this iPhone connection to iTunes and restore my lost purchased Ringtones. I did a full iTunes backup prior to the update, but restoring the backup didn't restore my Ringtones or fix the iTunes connection problem?

    Roland
    07-13-2014 08:37 AM
  2. phreddyl's Avatar
    why not try a clean fresh install and sign into iTunes and see if that helps
    07-13-2014 06:21 PM

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