1. Exsurgo's Avatar
    Everyone,
    This has probably been asked, but I am stuck and need some help:

    I somehow managed to download a WMV file of a voice recording I did for work on my work computer. iTunes is my default player at work, and today I discovered the voice recording in the music on my iPhone and in iTunes on my Mac at home!!

    Problem now is I cannot delete them. I have NO desire to have this voice recording on my phone! I use iTunes Match, and have tried turning it off, deleting the recording after downloading, then restart Match, but the recording comes right back!

    Seems I need to somehow delete it from iCloud otherwise it will just keep coming back every time I update Match.

    Is there a way I can completely delete this recording from everything??

    Any help would be greatly appreciated!

    Thank you!
    09-27-2013 06:31 PM
  2. LazyStarGazer's Avatar
    Everyone,
    This has probably been asked, but I am stuck and need some help:

    I somehow managed to download a WMV file of a voice recording I did for work on my work computer. iTunes is my default player at work, and today I discovered the voice recording in the music on my iPhone and in iTunes on my Mac at home!!

    Problem now is I cannot delete them. I have NO desire to have this voice recording on my phone! I use iTunes Match, and have tried turning it off, deleting the recording after downloading, then restart Match, but the recording comes right back!

    Seems I need to somehow delete it from iCloud otherwise it will just keep coming back every time I update Match.

    Is there a way I can completely delete this recording from everything??

    Any help would be greatly appreciated!

    Thank you!
    Try this:

    iTunes Store: How to delete songs from iCloud
    09-27-2013 06:47 PM
  3. Exsurgo's Avatar
    LazyStarGazer, thank you for the reply! I actually did try what your link says after googling it. Problem is, iTunes on my Mac has the delete "grayed" out from the edit menu, and when I right click on it, there is no delete option in the drop down.

    Since my first post, I found something on "live updating" and that there was a check box for it. After much snooping, I found that and unchecked it which made the delete option work. So, I deleted the recording from my Mac in iTunes. But...I still can't get it off of my phone. Even after disabling and re-enabling Match on my phone. That tells me it's still in the cloud.

    Urgh!! Thank you for the response!
    09-27-2013 07:55 PM
  4. LazyStarGazer's Avatar
    Have you tried 'Update iTunes Match' on your Mac?
    If that works, synch device with iTunes on your Mac to remove it from your iPhone.
    Make sure you uncheck 'Synch Voice Memos'.

    Hope that helps.

    Just remembered.
    In that link there were instructions to remove from iTunes and iCloud.
    It didn't work after you enabled live updating?
    09-27-2013 10:48 PM
  5. Exsurgo's Avatar
    It did work for the Mac, but not the phone. However, I didn't think to sync the phone to iTunes via cable. I'll try that, thanks!

    Yes, I can "delete" it from the phone by downloading it from the cloud, then swiping, but that's when iTunes Match is disabled on the phone. As soon as I enable Match again, it comes right back.

    I will try the cable sync. Thanks again!
    09-28-2013 12:17 AM

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