1. Oldazruz's Avatar
    iTunes wont let me download any paid or free apps. Every time i tried to download an app on my iphone 5 it asks me to enter password. then when i enter my password it takes me to a billing screen and asks me to enter my security code, which when i enter correctly then tells me "your payment method was declined. Please enter another payment method". i know all my details are correct as iv used this card for years and never had any problems before and not made any changes to anything. Any ideas whats up with it? Iv tried signing out and back in to my account and that didn't work. any help would be appreciated alot as i need to sort this asap, thanks.
    03-25-2013 12:56 PM
  2. Just_Me_D's Avatar
    Make sure your card's expiration date has not passed and login to your Apple account and make sure it is intact there as well.
    03-25-2013 01:02 PM
  3. Oldazruz's Avatar
    Thanks man, iv tried that and still no luck. I updated to 6.1.3 recently but i don't think that could have anything to do with it?
    Bristol Tha Pistol likes this.
    03-25-2013 01:48 PM
  4. phreddyl's Avatar
    Maybe delete the card and re add it. If that doesn't work I would probably try a different card. Who knows maybe something is up with the card.
    Bristol Tha Pistol likes this.
    03-25-2013 02:29 PM
  5. JasonStoner's Avatar
    Same exact thing happened to me! Very frustrating and I don't have "another pay method" and all info was still intact... I think it's a bug in the iOS system that's probably unknown yet... 2 days later, It started working again. Only happened once so far but if it happens again I would contact Apple
    Jason Stoner
    Bristol Tha Pistol likes this.
    03-27-2013 11:55 AM
  6. Chase Isley's Avatar
    I would call Apple. They will give you the exact reason why. Remember, the info you put in has to match the information that is exactly on the card. Also make sure that there is no outstanding balance on the iTunes account. If there is, iTunes will not allow you to add a card until you pay the outstanding balance. You will have to buy an iTunes gift card, pay the outstanding balance, then you can readd the card.

    Here is a helpful article as well. iTunes Store: My credit card's security code or zip code does not match my bank's records
    03-27-2013 12:38 PM
  7. mateoxxX97's Avatar
    How do u get to know that balance
    07-01-2013 05:07 AM
  8. Bristol Tha Pistol's Avatar
    iTunes wont let me download any paid or free apps. Every time i tried to download an app on my iphone 5 it asks me to enter password. then when i enter my password it takes me to a billing screen and asks me to enter my security code, which when i enter correctly then tells me "your payment method was declined. Please enter another payment method". i know all my details are correct as iv used this card for years and never had any problems before and not made any changes to anything. Any ideas whats up with it? Iv tried signing out and back in to my account and that didn't work. any help would be appreciated alot as i need to sort this asap, thanks.
    Same thing for weeks for me. Card isn't expired, money in account, all info matches on iTunes and other account. Lame!!! Did you get this fixed?
    08-01-2013 02:48 AM
  9. zerog46's Avatar
    Happen to me. If they think your card was used fraudulently then they flag it and it will no longer work no matter what you do, I spoke with someone and they can't remove it from the system. I had to actually get a new card since it was my only one.
    08-01-2013 08:43 AM
  10. Just_Me_D's Avatar
    iTunes wont let me download any paid or free apps. Every time i tried to download an app on my iphone 5 it asks me to enter password. then when i enter my password it takes me to a billing screen and asks me to enter my security code, which when i enter correctly then tells me "your payment method was declined. Please enter another payment method". i know all my details are correct as iv used this card for years and never had any problems before and not made any changes to anything. Any ideas whats up with it? Iv tried signing out and back in to my account and that didn't work. any help would be appreciated alot as i need to sort this asap, thanks.
    ​Did you ever get this resolved? If so, what steps did you take to get it resolved?
    08-01-2013 09:31 AM
  11. Fausty82's Avatar
    I don’t have any credit/debit card on my iTunes account. I simply buy iTunes gift cards - often when they are on sale... and add them to my iTunes account as the previous account balance gets used up. For me, it’s just easier, and there is ZERO chance of any credit/debit card fraud issues.
    08-01-2013 09:53 AM

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