Why is there no artwork with some songs bought from iTunes

[ECGcrackberry]

Hi everyone:

Some of the songs I have purchased from iTunes, does not have the artwork associated with them on my devices. I have iTunes Match.

Is there a way to get the artwork that should be on my devices since I purchased the songs from iTunes?

 

[Sonlon]

So are the songs show the artwork on iTunes ?

 

[ECGcrackberry]

So are the songs show the artwork on iTunes ?

Supposed to. But didn't.

 

[ECGcrackberry]

Hi everyone:

Some of the songs I have purchased from iTunes, does not have the artwork associated with them on my devices. I have iTunes Match.

Is there a way to get the artwork that should be on my devices since I purchased the songs from iTunes?

I got thru to support last night. They resolved the issue.

They had me turn off iTunes Match on iPad and iPhone and then remove all songs from the device.

Then turned off iTunes Match in my iTunes library settings. And turned it back on.

Then turned it back on on my devices. Just had to redownload playlists plus add individual songs on the devices.

Artwork came back!