[cowboyfan7231]

itunes loads fine and the old purchases load but when you click on the store the bar across the top goes about half way and stops. I have already uninstalled and reinstalled updated itunes and quicktime. dont know what else to do?????

[Rockdog97]

are you loading the latest version 10.5 of iTunes?

[cowboyfan7231]

Yes 10.5 I updated service packs updated norton and allowed iTunes uninstalled reinstalled everything emailed apple and did everything that they told me to do as well I am open to any ideas.

[Peligro911]

Disable your firewall on norton and if your have one on your router see if it works


Sent Into Orbit from my iPhone 4S using Tapatalk

[cowboyfan7231]

tried that too. Thanks

[Rockdog97]

are you using the same/correct log in username and password?

[andrei5]

I have the same problem . Download went smoothly and then when i try to open the store page is just showing is loading for few seconds and then it stops and the page is completely blank . I even run the diagnostics from the help menu and everything is OK . Please give me some ideas . Don't know what else to try