1. cowboyfan7231's Avatar
    itunes loads fine and the old purchases load but when you click on the store the bar across the top goes about half way and stops. I have already uninstalled and reinstalled updated itunes and quicktime. dont know what else to do?????
    10-29-2011 11:51 AM
  2. Rockdog97's Avatar
    are you loading the latest version 10.5 of iTunes?
    10-30-2011 08:21 PM
  3. cowboyfan7231's Avatar
    Yes 10.5 I updated service packs updated norton and allowed iTunes uninstalled reinstalled everything emailed apple and did everything that they told me to do as well I am open to any ideas.
    10-30-2011 08:24 PM
  4. Peligro911's Avatar
    Disable your firewall on norton and if your have one on your router see if it works


    Sent Into Orbit from my iPhone 4S using Tapatalk
    cowboyfan7231 likes this.
    10-30-2011 08:29 PM
  5. cowboyfan7231's Avatar
    tried that too. Thanks
    11-02-2011 10:24 AM
  6. Rockdog97's Avatar
    are you using the same/correct log in username and password?
    11-03-2011 11:23 AM
  7. andrei5's Avatar
    I have the same problem . Download went smoothly and then when i try to open the store page is just showing is loading for few seconds and then it stops and the page is completely blank . I even run the diagnostics from the help menu and everything is OK . Please give me some ideas . Don't know what else to try
    11-04-2011 06:17 PM
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