1. Darran's Avatar
    I purchased a ringtone via iTunes directly on my iPhone, I sync'd with my itunes which is manually managed and the ringtone appeared in my Ringtones on my local itunes folder.

    I decided that I didn't like all the additional text the maker had added so I edited the text on the local itunes version of the file by right clicking and choosing get info and then just editing the artists and the title etc. I then deleted the ringtone on my iphone by selecting the tone and hitting delete on my pc, I then copied the updated version from my itunes to my iphone. All is well except when I sync the previous named file re-appears as a greyed out item, it also creates a purchased folder on my iphone drop down list. I delete both the folder and the greyed out item from the ringtones folder under my iphone and it prompts if I want to delete and I say yes and it goes...then I sync and it comes back greyed out again!

    It doesn't show up on my iphone but it just keeps reappearing on my itunes > my iphone > ringtones as a greyed out item and also creates the purchased folder under my iphone....

    How can I get rid of this for good? I've tried clicking transfer purchases and it doesn't do anything!
    10-14-2011 10:59 AM
  2. Darran's Avatar
    I've also tried hard reboots and restarting my PC etc...
    10-14-2011 11:32 AM
  3. Darran's Avatar
    Ok it's FIXED!!

    Another iTunes bug!! I ended up backing up my phone and then restoring that backup and that removed the greyed out temp files.....sick of wasting my time on fixing issues that are just bugs! anyways it's done for now.
    10-15-2011 02:32 AM
  4. Paul Ong Paul's Avatar
    Still can't find the correct way or ways or not even one software that
    can help to delete ringtones frm my apple iphone4, WHY?
    03-25-2013 02:48 AM