1. Cleveland's Avatar
    I'm a Mac guy haven't been on windows really in 4 years....

    So my buddy gets a new laptop and I get him to log into his iTunes account, authorize that computer to his account, transfer any purchases he's made with his phone, and get the apps and everything onto the laptop...

    But when we sync it, there's no backup file... what step or what have I not do to get this accomplished ? lol

    Sorry to beat the horse to death some more I know this is a commonly asked question...
    02-11-2011 04:54 AM
  2. dpscott's Avatar
    When you say there is no backup what exactly are you looking for?

    The option to backup or the files in Explorer?
    02-11-2011 05:05 AM
  3. Ipheuria's Avatar
    You're trying to backup the device? Right click the iPhone in the left pane of iTunes then select Backup
    02-11-2011 07:28 AM
  4. Cleveland's Avatar
    You're trying to backup the device? Right click the iPhone in the left pane of iTunes then select Backup
    Well when you sync the device it should back it up first ... It literally says syncing for 15-20 secs and stops but yes I'm trying to get the device to backup...I'll have to try that and see if it works
    02-11-2011 01:03 PM
  5. liquidzoo's Avatar
    Well when you sync the device it should back it up first ... It literally says syncing for 15-20 secs and stops but yes I'm trying to get the device to backup...I'll have to try that and see if it works
    Check C:\Users\%USERNAME%\Local Settings\Roaming (I think, it's one of the 3 folders)\Apple (assuming Windows 7) and see if the backup file is there. I know mine backs up automatically every time I sync, but it doesn't take very long at all.
    02-11-2011 01:15 PM
  6. Cleveland's Avatar
    i checked in iTunes, preferences -> Devices ... no backup.... and it's XP not Win 7 should've clarified that... my bad everyone lol
    02-11-2011 01:38 PM
  7. liquidzoo's Avatar
    Try C:\Documents and Settings\%USERNAME% (or All Users)\Application Data (or Local Settings)\Apple

    The backup file is in one of those 2 places by default. I don't see a backup file listed in iTunes either (possibly unless it's plugged in, haven't checked), but it's there.
    02-11-2011 02:19 PM
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