1. greidel's Avatar
    Is anyone else caught in this loop?

    iTunes stopped accepting my credit card that had been working fine for over a year. Nothing changed about the card (confirmed with bank). iTunes says my information doesn't match my bank. No matter what I try, I get this same message. I've tried re-entering the information, I've tried other cards, nothing works.

    I've contacted iTUnes support, none of their suggestions work. They do not acknowledge a problem.

    Apple Store support forums have multiple long threads about many people having this problem. They say it is a defect with new anti-fraud software that sends you into this loop. Your account can be unblocked, but attempting to make a new purchase triggers the block and the loop again.

    This can't be a small isolated problem. I personally know 3 people affected by it. Yet I don't hear anything about it in blogs or the media. Surely iTunes sales must be taking a nose dive because of this.

    I am frustrated that Apple will not acknowledge this problem and say they are working on it. An iPhone without access to iTunes or the App store is NOT what I paid for.
    09-19-2010 07:54 AM
  2. Dude495's Avatar
    I had the same issue, However when I re-entered my billing info it accepted it.
    09-19-2010 08:29 PM
  3. muddy00#IM's Avatar
    Been fighting the same thing last cc info I entered seemed to of worked.
    09-20-2010 10:50 AM

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