1. mbartel500's Avatar
    I noticed in iTunes 9 that when I select to view a movie trailer, the audio will play fine, but the video is messed up....just a mass of undulating colors. Am I missing something here? I have a valid iTunes account, and I have made several music purchases, but I would like to view some trailers......
    09-13-2009 06:39 PM
  2. GMJeff's Avatar
    Possibly reinstall quicktime? Sounds like a video decoder issue. iTunes uses quicktime for it's video content.
    09-13-2009 07:03 PM
  3. mbartel500's Avatar
    Yes you are quite correct...after a little more investigation, I had to go into the quicktime preferences and select edit> advanced> disable 3D video acceleration. That fixed it and now the video is normal. Thank you for your reply...
    09-13-2009 07:12 PM
  4. GMJeff's Avatar
    You are welcome.
    09-14-2009 01:22 AM