1. cobra302's Avatar
    i've had my 3g for a few days now, and had this problem twice. for some reason, it wont let me connect to the app store, or itunes, and tell me to reconnect to itunes to get it to work. i plug back into my laptop and viola, i'm back to normal. any reason why this is happening? thanks!
    06-13-2009 04:39 AM
  2. Rene Ritchie's Avatar
    So you can't connect via the on-device iTunes and App Store apps? What exact error message do you get? Just that it can't connect, or that you're not authorized?

    Are you trying to use an iTunes store from a different country?
    06-13-2009 11:21 AM
  3. cobra302's Avatar
    i'm trying to connect to the us itunes store, and man, i should have written down the exact notice, i will if it does it again. it basically shows one screen first that says cannot connect to itunes store, then when i hit close, another one pops up telling me to resynch to itunes. i tried to google last night but couldnt find anything that really fit. its not saying i'm not authorized, just that i need to re-synch to get it to work. once i reconnect to itunes via a usb i'm good to go again.
    06-13-2009 12:25 PM
  4. LovemyiPhone's Avatar
    You can take a screen cap by pressing the sleep button and the home button at the same time and then you won't have to write anything down.
    06-13-2009 12:55 PM
  5. cobra302's Avatar
    awesome, thanks! i'll remember to do that next time. hopefully there wont be one though.
    06-13-2009 01:57 PM
  6. cobra302's Avatar
    ok, so it did it again, here is what it shows...


    it says "cannot retrieve download information. please connect with itunes"

    i turned off wifi, and went to 3g and itunes and app store worked again, turned on wifi, connected to network, and it worked again as well. not real sure what it means. any suggestions?
    Last edited by cobra302; 06-14-2009 at 12:24 AM. Reason: added photo link properly
    06-14-2009 12:22 AM
  7. Matt74's Avatar
    Might I suggest you return your 3G? You said that you've only had it a few days... and there's a new iPhone coming out in less than a week that's twice as fast. It'll definitely be worth having the 3GS instead of a regular 3G.
    06-14-2009 10:23 AM
  8. cobra302's Avatar
    Might I suggest you return your 3G? You said that you've only had it a few days... and there's a new iPhone coming out in less than a week that's twice as fast. It'll definitely be worth having the 3GS instead of a regular 3G.
    i would, but i have my service thru work, and i'm using a the premiere website to purchase the phones, it was a chore just to get the one i've got now! now if there is something wrong with this one, i'm sure they'll exchange me for another, but i'm not sure i can get the new one. plus, i bet the stock is well below where i want it to be
    06-14-2009 10:51 AM
  9. cobra302's Avatar
    with the message i posted, does it seem like its just a fluke thing? or perhaps a rogue setting?
    06-14-2009 10:52 AM
LINK TO POST COPIED TO CLIPBOARD