03-23-2015 11:31 AM
tools
  1. iMore Question's Avatar
    iMore Question
    hello, i have bought a brand new ipod 5 and plugged it in to a fresh download of itunes, it advised me to download the latest update, as the download was in progress it stopped now all i get when i switch on is a usb icon . I have tried holding the power switch and home button. When the ipod is plugged in to the computer there is the sound that its connected but no icon for the ipod and its not getting picked up on itunes can anyone help please.
    Thanks in advance
    03-22-2015 06:59 PM
  2. Just_Me_D's Avatar
    Just_Me_D
    Connect the device to the computer, and when iTunes recognizes your device, select to restore it. Make sure the computer is connected to the internet.
    03-23-2015 11:31 AM
« Need help restoring an old school (80gb Classic) iPod | itunes doesn't recognize my ipod classic?! »

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