Brand new iPod touch 5th

Rezyl Tuba-on

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Jul 25, 2014
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Hello. I bought iPod touch 5th gen. But it's not turning on I think it's fully drained so then I charge it there's a charge icon appeared but 3-4hours later the icon still there. I still can't open my ipod. What's the problem with my brand new iPod touch 5th gen. Please help me.
 

Just_Me_D

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Hello. I bought iPod touch 5th gen. But it's not turning on I think it's fully drained so then I charge it there's a charge icon appeared but 3-4hours later the icon still there. I still can't open my ipod. What's the problem with my brand new iPod touch 5th gen. Please help me.
I don't know, but since it's "brand new", I'd take it back and swap it out for another one OR is you live near an Apple Store, make a genius bar appointment and have Apple Swap it out for you.

[URL="https://www.apple.com/retail/geniusbar/#mn_p]https://www.apple.com/retail/geniusbar/[/URL]