1. Rezyl Tuba-on's Avatar
    Hello. I bought iPod touch 5th gen. But it's not turning on I think it's fully drained so then I charge it there's a charge icon appeared but 3-4hours later the icon still there. I still can't open my ipod. What's the problem with my brand new iPod touch 5th gen. Please help me.
    07-25-2014 02:55 PM
  2. Just_Me_D's Avatar
    Hello. I bought iPod touch 5th gen. But it's not turning on I think it's fully drained so then I charge it there's a charge icon appeared but 3-4hours later the icon still there. I still can't open my ipod. What's the problem with my brand new iPod touch 5th gen. Please help me.
    I don't know, but since it's "brand new", I'd take it back and swap it out for another one OR is you live near an Apple Store, make a genius bar appointment and have Apple Swap it out for you.

    https://www.apple.com/retail/geniusbar/
    07-25-2014 03:09 PM
  3. Flow39's Avatar
    I agree with JustMe'D. Take it to the nearest Apple Store and have them replace it.
    07-26-2014 12:10 AM

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