1. dray_jr#IM's Avatar
    Ok i had a client drop off this itouch and im stumped

    it turns on and shows the apple logo and shuts off. if i try to turn it back on it just keeps showing the apple logo and shutting off

    i have tried soft/hard reset, then i tried putting it in dfc or w/e its called and i am having no luck

    Does anyone have any idea on how to get this thing working again.

    Thanks

    Dj
    07-28-2011 03:40 PM
  2. Slyfi's Avatar
    (this is going to sound like tech support)

    Have you tried charging it?

    connecting to iTunes?

    and if all else fails taking it (or rather you client) to the Apple store?
    07-28-2011 10:33 PM
  3. Fausty82's Avatar
    If it's a second generation, it's at least 3-4 years old... I'd seriously consider power/battery issues... maybe a new battery is due...

    What line of work are you in? You said a "client" dropped it off... for repair? I don't mean to be snarky, but it sounds like you have very limited experience with iOS devices... just curious, really.
    07-28-2011 10:54 PM
  4. dray_jr#IM's Avatar
    i do PC's, xbox360, PS3, android, iphone and many other electronic repair and troubleshooting. but your right i am not great with iOS software or troubleshooting steps but im not scared to look stuff up and ask questions how else would you learn.

    i can tear down a iOS phone no questions asked thou. anyways back to the subject

    i have tried itunes same problem, it has been charging for hours and same response when i hit the power button.
    now that you say something it might be the battery
    but from what i know from experience is even if your battery hold no charge to the point ware you take it off the charger and it shuts off. as long as it is hooked to a external power source it will still function as normal until you unplug it.

    i maybe wrong but i know my ipod video is like that along with many iphone i have had come in with junk batterys.
    07-29-2011 01:38 AM
  5. Fausty82's Avatar
    i have tried itunes same problem, it has been charging for hours and same response when i hit the power button.
    now that you say something it might be the battery
    but from what i know from experience is even if your battery hold no charge to the point ware you take it off the charger and it shuts off. as long as it is hooked to a external power source it will still function as normal until you unplug it.

    i maybe wrong but i know my ipod video is like that along with many iphone i have had come in with junk batterys.
    If the battery is fried, it could cause the symptoms you're describing... or it could have gotten wet... hard to say for sure, but I'm still going with bad battery as the most likely issue.
    07-29-2011 09:45 AM
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