1. dvtrv's Avatar
    I have IPhone 7 updates to iOS 13.6

    Since this update I can no longer see my device on my windows 8.1 pc and to get photos from the iOS device I need to go to another way to obtain them.

    Has 13.6 stopped iPhone from being visible on pc?

    iTunes registers it
    07-19-2020 06:10 AM
  2. Ed7789's Avatar
    Is iTunes up-to-date?

    It might be an outdated driver, and those are brought in with iTunes updates.
    07-19-2020 06:35 AM
  3. dvtrv's Avatar
    Yes up to date

    Is iTunes up-to-date?

    It might be an outdated driver, and those are brought in with iTunes updates.
    07-19-2020 07:13 AM
  4. Tartarus's Avatar
    Sometimes it helps to plug your iPhone into the USB port directly on the motherboard of the computer, without any hubs or extension cords attached to it.
    Simply try all ports on your computer to see if the iPhone is recognized.
    07-19-2020 07:16 AM
  5. dvtrv's Avatar
    Tried all ports. Not possible to open pc for this.

    Sometimes it helps to plug your iPhone into the USB port directly on the motherboard of the computer, without any hubs or extension cords attached to it.
    Simply try all ports on your computer to see if the iPhone is recognized.
    07-19-2020 07:23 AM
  6. Al Paca's Avatar
    It is possible that it’s not your computer not recognizing you phone, it’s actually the other way around. Is it possible you accidentally turned on the option where iPhone doesn’t trust USB connected accessories while locked? This can be glitchy and happen by accident. I cannot remember the specifics, may be someone else can help. But I’d search for things like “USB accessories iPhone connection” etc. Good luck
    07-19-2020 08:14 AM
  7. dvtrv's Avatar
    Afraid not no. Have already trusted pc still not working. I thought the same.
    Appreciate assistance here Thank you

    It is possible that it’s not your computer not recognizing you phone, it’s actually the other way around. Is it possible you accidentally turned on the option where iPhone doesn’t trust USB connected accessories while locked? This can be glitchy and happen by accident. I cannot remember the specifics, may be someone else can help. But I’d search for things like “USB accessories iPhone connection” etc. Good luck
    07-19-2020 09:04 AM
  8. tee_cup's Avatar
    Versus using a PC, why not sync iCloud images with Google Photos?
    Thus, anytime you take a photo, Google Photos has a copy, automaticall. Thus, no need for connecting the device to Windows, period.

    Merely a suggestion. That's the way I use it.
    07-19-2020 09:46 AM
  9. dvtrv's Avatar
    I hear ya.
    Think I’m going to have to do that or similar.
    So no one knows if apple have made this so?!!

    Not to worry.

    Thank again Averybody
    Versus using a PC, why not sync iCloud images with Google Photos?
    Thus, anytime you take a photo, Google Photos has a copy, automaticall. Thus, no need for connecting the device to Windows, period.

    Merely a suggestion. That's the way I use it.
    07-19-2020 10:02 AM
  10. scruffypig's Avatar
    Looking at the Windows store, the latest version of iTunes requires Windows 10.
    Last edited by scruffypig; 07-19-2020 at 09:57 PM.
    07-19-2020 10:14 AM

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