1. derekeh's Avatar
    I have an iphone 7 with AT&T that is a replacement through AppleCare. I paid off the phone in June and it still shows that it is financed. I have called at&t 4 times about this and still I’m having no luck resolving this issue. I’m wondering if anyone else has gone through this and what you had to do to fix it? Or any suggestions? I’m sorry to ask this here but I don’t know where to go next with it. Thanks.
    10-24-2017 04:10 PM
  2. Ledsteplin's Avatar
    Are you still making payments? What did AT&T say?
    10-24-2017 04:59 PM
  3. scruffypig's Avatar
    AT&T has an unlock website. I have used it twice with no problem. Also the AT&T corporate store can make sure you are unlocked.
    10-24-2017 08:19 PM
  4. derekeh's Avatar
    No I’m not still making payments. I unlocked the phone for the first time 2 months ago. iTunes even congratulated me on it. Att has since had me go through an unlock process two more times. They tell me it’s paid off. Yet swappa shows my phone as financed when I look up my imei.
    10-26-2017 10:49 AM
  5. Tartarus's Avatar
    No I’m not still making payments. I unlocked the phone for the first time 2 months ago. iTunes even congratulated me on it. Att has since had me go through an unlock process two more times. They tell me it’s paid off. Yet swappa shows my phone as financed when I look up my imei.
    It looks to me like the swappa database is outdated.

    Have AT&T look into that.
    bakron1 likes this.
    10-26-2017 10:52 AM

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