[MuleyBuckFever]

I have an IPhone 7 Plus until my IPhone 8 Plus comes tomorrow. And for my new phone I bought new cases. I went with the doc artisan sport wallet that has a magnet back for attaching and removing the phone to and from the rest of the wallet. Great idea. I also bought the sunwell thinnest phone battery case off of Amazon because it has a magnetized back and would work with the doc artisan case. My cousin has this setup and says it works great.

So I received it all today and wanted to try it on my 7 Plus. After putting it all together I started noticing small weird things happening. Phone wouldn’t go from landscape to portrait. Small things I thought were coincidences. After a few hours I got curious and opened the compass and it was frozen. I then pulled the top part off of the battery case which connects magnetically and the compass started working instantly but North was not pointing in the right direction. I rebooted a few times. Tested it some more. Same result. So I removed the case entirely and then it seemed to be working again. Last I tested just the doc artisan case and had the same result. Such a bummer!

Has anyone else had problems with magnets or these cases? My cousin has been using the doc artisan case almost a year and the battery case a few months and he says he has no problems. I’m afraid to put these cases in my new 8 Plus tomorrow. Please any insight would be helpful.

Thanks

[MizWylie]

I have an IPhone 7 Plus until my IPhone 8 Plus comes tomorrow. And for my new phone I bought new cases. I went with the doc artisan sport wallet that has a magnet back for attaching and removing the phone to and from the rest of the wallet. Great idea. I also bought the sunwell thinnest phone battery case off of Amazon because it has a magnetized back and would work with the doc artisan case. My cousin has this setup and says it works great.

So I received it all today and wanted to try it on my 7 Plus. After putting it all together I started noticing small weird things happening. Phone wouldn’t go from landscape to portrait. Small things I thought were coincidences. After a few hours I got curious and opened the compass and it was frozen. I then pulled the top part off of the battery case which connects magnetically and the compass started working instantly but North was not pointing in the right direction. I rebooted a few times. Tested it some more. Same result. So I removed the case entirely and then it seemed to be working again. Last I tested just the doc artisan case and had the same result. Such a bummer!

Has anyone else had problems with magnets or these cases? My cousin has been using the doc artisan case almost a year and the battery case a few months and he says he has no problems. I’m afraid to put these cases in my new 8 Plus tomorrow. Please any insight would be helpful.

Thanks

Have you received any insight into this? I apologize you've been waiting so long!