[johnlpoetry]

This is just a follow up on samduffy who sent you the original question on 04-02-2017. Are you going to find a solution for the problem or ignore it?

[TwitchyPuppy]

No need to be condescending.

[Ledsteplin]

That's not our responsibility. Maybe you could send Apple feedback:

Feedback
http://www.apple.com/feedback/iphone.html

[Just_Me_D]

This is just a follow up on samduffy who sent you the original question on 04-02-2017. Are you going to find a solution for the problem or ignore it?

None of us here are involved in iOS coding, and although we tend to be Apple enthusiasts, we (Rene included) don't have the answer to every question or the solution to every problem. Furthermore, some situations require Apple support, and this could be one of them. If you've contacted Apple support then be patient and wait for a probable forthcoming fix. In the meantime, those of us here at iMore will take some time at "our" convenience to attempt to find a solution for you.

[samduffy]

In Fairness to Rene he always normally does write back and respond and always with good answers but maybe he just got backlogged with queries and missed this one