07-19-2017 04:29 PM
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  1. Sever1ne's Avatar
    Sever1ne
    The Seller has not unlinked the phone from her iCloud. I cannot now contact her and Apple say it is unusable. Is there any way round this? I think not!
    02-12-2017 04:39 AM
  2. jimkraz's Avatar
    jimkraz
    Sorry but you have a paper weight, it is unfair, but.
    Just_Me_D, libra89 and Sever1ne like this.
    02-12-2017 05:27 AM
  3. mumfoau's Avatar
    mumfoau
    Trusted Member
    Ambassador
    Hi Sever1ne! Welcome to iMore! Unfortunately, there's nothing you can do or Apple will do to remedy this situation. I'd continue to reach out to the seller though at some point that might become an exercise in futility. Sorry that this happened to you.

    If you purchased second hand from a reputable site like swappa or maybe even eBay you may have some chance of retribution. If it was an in person cash transaction I'd advise that you ALWAYS require to be shown that there's no iCloud lock before money changes hands. If there's the slightest bit of hesitation take it as a scam and move on to the next seller.

    Again, sorry that this happened to you.
    Just_Me_D, libra89 and Sever1ne like this.
    02-12-2017 06:17 AM
  4. Sever1ne's Avatar
    Sever1ne
    Originally Posted by jimkraz
    Sorry but you have a paper weight, it is unfair, but.
    Yes!!
    02-12-2017 06:22 AM
  5. Sever1ne's Avatar
    Sever1ne
    Originally Posted by mumfoau
    Hi Sever1ne! Welcome to iMore! Unfortunately, there's nothing you can do or Apple will do to remedy this situation. I'd continue to reach out to the seller though at some point that might become an exercise in futility. Sorry that this happened to you.

    If you purchased second hand from a reputable site like swappa or maybe even eBay you may have some chance of retribution. If it was an in person cash transaction I'd advise that you ALWAYS require to be shown that there's no iCloud lock before money changes hands. If there's the slightest bit of hesitation take it as a scam and move on to the next seller.

    Again, sorry that this happened to you.
    Great advise. I have to presume they are not the registered owner either!!
    mumfoau and Just_Me_D like this.
    02-12-2017 06:24 AM
  7. Sever1ne's Avatar
    Sever1ne
    Thank you so much. Eventually eBay refunded me
    MooMooPrincess likes this.
    07-19-2017 04:25 PM
  8. Just_Me_D's Avatar
    Just_Me_D
    Originally Posted by Sever1ne
    Thank you so much. Eventually eBay refunded me
    On behalf of Ambassador mumfoau, you’re very welcome, and we’re glad you were able to get a refund. Take care....
    Sever1ne and libra89 like this.
    07-19-2017 04:29 PM
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