1. krisbecker9's Avatar
    I forgot my restriction code. Any suggestions how to reset it? Thanks.
    07-31-2016 04:20 AM
  2. Ledsteplin's Avatar
    The only sure way I know is to restore your device as new with iTunes. Do not use a back up. A back up will contain the old passcode. You will lose your data, including photos. So put your photos somewhere safe. Upload them to your computer or to Box or Dropbox.
    There are other solutions offered online on the Apple discussions forums.
    07-31-2016 05:45 AM
  3. krisbecker9's Avatar
    Thank you so much. This has been helpful.
    08-01-2016 09:56 AM
  4. Honey Beagle's Avatar
    NOTE: I have not chosen to restore device yet to see my if I am prompted for to set up a password or if I am asked for the previous password. I will chose to restore after backing up all of my devices. Will be sometime later tonight or tomorrow.

    Here is what I did. Deleted iTunes completely. Then manually deleted my backups. Not from within iTunes. Searched for this %appdata%. Then from there go to folder Apple Computer > MobileSync > Backups to find the backups. You need to use the percent symbols to locate
    Apple Computer directory. Delete the backup. Then backup your device to iTunes. Transfer purchases and use encryption. Before that you will see on the main device summary page "This device has never been backed up to this computer."

    Make sure you write down your password. I remembered my password for two of my devices. Then for one other device I could not remember the password. I will defiantly write down all passwords now.

    Using encryption will transfer all data within the applications.
    Attached Thumbnails How to Reset Restriction Code-img_1470103748.244058.jpg  
    Last edited by Honey Beagle; 08-01-2016 at 09:18 PM.
    08-01-2016 08:55 PM
  5. Rob Phillips's Avatar
    08-01-2016 09:18 PM
  6. Honey Beagle's Avatar
    Well....I have no idea why the us remembered password is still required. I should have been able to set a new password since this is actually like a new back up.
    08-02-2016 12:37 AM
  7. Honey Beagle's Avatar
    I need the password on iTunes chances or completely deleted. I know all of my device passwords. But, not the encrypted backup for one of my iPads.
    08-02-2016 12:39 AM
  8. Rob Phillips's Avatar
    I need the password on iTunes chances or completely deleted. I know all of my device passwords. But, not the encrypted backup for one of my iPads.
    I was replying to OP's questions which, from what I can see, isn't related to your post. I also see that you created a separate thread with your iTunes encrypted backup issue. Please keep your discussion confined to that thread so we can keep this discussion on topic.

    Here's a link to yours:
    http://forums.imore.com/ios-9/368998...-password.html
    08-02-2016 05:41 AM
  9. Honey Beagle's Avatar
    Great
    08-02-2016 12:32 PM
  10. krisbecker9's Avatar
    Thank you
    08-04-2016 09:16 PM
  11. Rob Phillips's Avatar
    Thank you
    You're welcome
    08-04-2016 09:17 PM
  12. Honey Beagle's Avatar
    Thank you
    That did not work. All I saw was this.

    How to Reset Restriction Code-img_1470366351.948625.jpg

    Do not need help anymore. But just to let you know the web page is not available.
    08-04-2016 10:06 PM

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