Ok, so on my mother's 5 it wouldn't connect to the network but otherwise worked perfectly. I told her to stop at the apple store today and they said they couldn't figure out what was wrong and that sprint has been having some issues so go there. At the sprint store they tell her it has water damage and cannot be fixed and would give her $117 for it and sell her a new phone which they did. She did not sell the old one yet. She said she has never gotten the phone wet and I believe her because she treats its nicer than anyone should and it's always in a case so its flawless. I would have thought the genius bar would have checked for water first as anytime I have taken a phone there they first shine their lights in all the ports to see if there is damage or corrosion. I am having her take it back to the apple store tomorrow and have them check for water damage but thought I'd see if anyone else has either had a carrier lie to them or actually get water damage after not having it ever get wet.