1. Jude526's Avatar
    But not finding it. Very strange. When was setting phone up at Verizon the rep couldn’t find as well
    02-06-2019 12:46 PM
  2. Annie_8plus's Avatar
    The only time I get a notification badge on the settings icon is when there's a software update. Could that be it?
    02-06-2019 01:23 PM
  3. Jude526's Avatar
    No. It’s not that.
    02-06-2019 02:17 PM
  4. Jude526's Avatar
    Not backup
    Can’t find it🥺
    02-06-2019 02:18 PM
  5. Jude526's Avatar
    02-06-2019 02:18 PM
  6. Annie_8plus's Avatar
    That is so weird! You might try online Apple Support or a visit to the Genius Bar.
    02-06-2019 02:54 PM
  7. metllicamilitia's Avatar
    Have you tried rebooting your phone and checking again?
    02-06-2019 03:19 PM
  8. Ledsteplin's Avatar
    What type of alert? The red badge?
    02-06-2019 04:31 PM
  9. Jude526's Avatar
    Just the number 1
    02-06-2019 06:15 PM
  10. Jude526's Avatar
    Have you tried rebooting your phone and checking again?
    Yes. Have trouble shooted every which way I know of
    02-06-2019 06:18 PM
  11. metllicamilitia's Avatar
    Yes. Have trouble shooted every which way I know of
    Definitely saying there’s an update. Outside of force closing Settings, hard resetting your phone (volume up then volume down then hold the power button) and checking the update section again.....I would have to do some research.
    02-06-2019 06:20 PM
  12. Jude526's Avatar
    My phone is up to date. I have done everything!
    02-06-2019 06:22 PM
  13. Jude526's Avatar
    I got my Max on Sunday. It’s all up to date. The rep couldn’t figure it out either. I sold wireless for 5 yrs. nothing is fixing it
    And no update !
    02-06-2019 06:24 PM
  14. metllicamilitia's Avatar
    that’s definitely frustrating. I’ve heard of this issue before, I just can’t remember the fix.
    02-06-2019 06:28 PM
  15. Tartarus's Avatar
    Did you go into the iCloud section in Settings?

    Perhaps you’re running out of storage.
    02-06-2019 06:32 PM
  16. Ledsteplin's Avatar
    I just had a red badge alert on mine. Wanted me to verify my Apple ID. Odd. Not sure I did anything to cause that.
    Jude526 likes this.
    02-06-2019 06:44 PM
  17. Jude526's Avatar
    iCloud is fine
    Thx!
    02-06-2019 07:05 PM
  18. popkurn611's Avatar
    iCloud is fine
    Thx!
    I had this problem when I upgraded to 12.1.3. you need to logout of iCloud and then log back in. Did the trick
    Jude526, Chuck_IV and Westiemom like this.
    02-06-2019 08:13 PM
  19. Jude526's Avatar
    Thx will try
    02-06-2019 08:15 PM
  20. Jude526's Avatar
    Still not correcting
    02-06-2019 08:37 PM
  21. Jude526's Avatar
    I had this problem when I upgraded to 12.1.3. you need to logout of iCloud and then log back in. Did the trick
    Thank you! That worked
    02-06-2019 08:56 PM
  22. Jude526's Avatar
    02-06-2019 10:11 PM

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