[Jude526]

But not finding it. Very strange. When was setting phone up at Verizon the rep couldn’t find as well

[Annie_8plus]

The only time I get a notification badge on the settings icon is when there's a software update. Could that be it?

[Jude526]

No. It’s not that.

[Jude526]

Not backup
Can’t find it🥺

[Jude526]

Either

[Annie_8plus]

That is so weird! You might try online Apple Support or a visit to the Genius Bar.

[metllicamilitia]

Have you tried rebooting your phone and checking again?

[Ledsteplin]

What type of alert? The red badge?

[Jude526]

Just the number 1

[Jude526]

Have you tried rebooting your phone and checking again?

Yes. Have trouble shooted every which way I know of

[metllicamilitia]

Yes. Have trouble shooted every which way I know of

Definitely saying there’s an update. Outside of force closing Settings, hard resetting your phone (volume up then volume down then hold the power button) and checking the update section again.....I would have to do some research.

[Jude526]

My phone is up to date. I have done everything!

[Jude526]

I got my Max on Sunday. It’s all up to date. The rep couldn’t figure it out either. I sold wireless for 5 yrs. nothing is fixing it
And no update !

[metllicamilitia]

that’s definitely frustrating. I’ve heard of this issue before, I just can’t remember the fix.

[Tartarus]

Did you go into the iCloud section in Settings?

Perhaps you’re running out of storage.

[Ledsteplin]

I just had a red badge alert on mine. Wanted me to verify my Apple ID. Odd. Not sure I did anything to cause that.

[Jude526]

iCloud is fine
Thx!

[popkurn611]

iCloud is fine
Thx!

I had this problem when I upgraded to 12.1.3. you need to logout of iCloud and then log back in. Did the trick

[Jude526]

Thx will try

[Jude526]

Still not correcting

[Jude526]

I had this problem when I upgraded to 12.1.3. you need to logout of iCloud and then log back in. Did the trick

Thank you! That worked

[Jude526]